Bigcommerce Store - Integration Overview

To use this feature, you must have a Bigcommerce account.

WebLink now integrates with Bigcommerce, an online retail platform that allows you to set up an online store for products and digital downloads for purchase. The integration allows you to sync your WebLink profiles with Bigcommerce customers, giving you the ability to create member groups for special pricing. Invoices and payments created in your Bigcommerce store seamlessly flow through to WebLink, allowing you to keep all of your revenue in one place and in conjunction with your membership data.

You'll need a Bigcommerce account to begin setting up your store - click here to learn more. Once you've set up your account, you can connect to WebLink and start using the tools below in the Bigcommerce App Store. See the file attached to this artcile below to download our implementation guide.

Create your store design

Bigcommerce has a number of themes and design options that allow you to create a clean, branded web page for your store. It assigns you a unique domain name and has options for creating favicons, web content pages, banners, and more. Learn more...

 

Configure your store settings/options

Before you launch your store, there a number of different settings and options that you can configure to make your store work the way you want. This includes selecting which payment options you want to provide store shoppers, as well as setting up shipping, tax, and checkout settings. Learn more...

 

Set your Bigcommerce revenue defaults

When an order is created in Bigcommerce, an invoice is automatically created in WebLink, with a payment applied if paid. The product and tax line items and payments on this invoice will use the revenue codes that you indicate in your Bigcommerce Settings page in WebLink Connect. You can also indicate whether you want the invoice to be stored on individual or organization profiles here. Learn more...

 

Create products

The products you create in Bigcommerce are the actual items you will sell in your store. When you set up your products, you can create categories and add pictures, color and size options, downloadable content, inventory tracking, and more. Learn more...

 

Map products to your WebLink revenue items

Once you've created products in your store, you'll need to tell WebLink which revenue items to use when someone purchases each product. Each different product can have its own revenue item, allowing you all the flexibility of WebLink Connect's accounting features even though your orders will come in through Bigcommerce. After assigning each product its revenue item, invoices will seamlessly flow into your database and revenue reporting out of WebLink. Learn more...

 

Manage and sync your customers to WebLink profiles

A key feature of the integration with Bigcommerce is the ability to upload your WebLink profiles as customers. This allows your members to log in for special pricing in your online store, and also ensures that member purchases are recorded as revenue on their profile in WebLink. You can sync your profiles at any time, or allow the system to auto-sync once each day. Learn more...

 

Set special pricing for members in Bigcommerce

When you upload your WebLink profiles to Bigcommerce, they'll be assigned to a special group that you create in Bigcommerce. You can assign a discount to products in an entire category, or just specific products, for anyone in that group. Learn more...

 

Manage your orders and inventory in Bigcommerce

After you launch your store and people start placing orders, you'll manage things primarily using the "Order Status" field in Bigcommerce. You can edit orders individually or in bulk, flagging when orders are pending, awaiting payment, shipped, refunded, etc. You can configure statuses and set email notifications on each status. Learn more...

 

Find and track Bigcommerce invoices in WebLink Connect

Once orders are created in Bigcommerce, an invoice is created for that order in WebLink Connect. The invoices are created based on your revenue settings, and are assigned either to a member profile (if the customer signed in), or your anonymous web purchase profile. These invoices are updated automatically if information changes in Bigcommerce, such as cancelling or refunding an order. You'll see the invoices in WebLink searches and reporting just like any other invoice, but you also have the option to search specifically for invoices created through Bigcommerce and reassign them to different profiles if necessary. Learn more... 

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